Cancer A–Z Personal Data Collection & Privacy Policy

Last Updated: August 2026

Cancer A–Z respects the privacy of its users and takes reasonable measures to protect personal data collected through its website, membership platform, e-learning courses, webinars, events, communications, and other services.

By registering for an account, submitting information, or using Cancer A–Z services, you acknowledge that you have read and understood this Policy.

1. Information We Collect

Cancer A–Z may collect information voluntarily provided by you, including:

  • Name

  • Email address

  • Telephone or WhatsApp number

  • Country or location

  • Account and registration information

  • Webinar, event, or e-learning registration information

  • Course participation and progress

  • Enquiries, feedback, and communications

  • Marketing and communication preferences

Our website and service providers may also automatically collect certain technical information, including IP address, browser type, device information, cookies, and website usage data.

2. Health and Sensitive Information

Cancer A–Z is primarily an educational information platform and does not require users to provide detailed medical information unless specifically stated.

Users should not submit medical records, diagnoses, test reports, identification documents, or other sensitive personal information unless specifically requested through an appropriate channel.

If a user voluntarily provides health-related or other sensitive information through an enquiry, message, registration form, or other communication, the user acknowledges that such information has been provided voluntarily.

Cancer A–Z will take reasonable measures when handling such information but cannot guarantee the security of information voluntarily transmitted through third-party communication platforms.

3. How We Use Personal Data

Information collected may be used to:

  • Create and administer user accounts

  • Provide access to educational materials and e-learning courses

  • Manage webinars, events, and other Cancer A–Z activities

  • Respond to enquiries

  • Provide administrative or service-related communications

  • Send educational content, updates, events, and relevant information where consent has been provided

  • Improve our website, content, services, and user experience

  • Maintain the security and integrity of our platforms

  • Prevent misuse, fraud, or unauthorized activities

  • Comply with applicable legal and regulatory requirements

4. Marketing Communications

Where you have provided consent, Cancer A–Z may use your contact information to send educational materials, updates, event invitations, announcements, and other relevant communications.

You may withdraw your marketing consent at any time.

Withdrawal of marketing consent does not prevent Cancer A–Z from sending communications reasonably necessary to administer your account, registration, course participation, or other services you have requested.

5. Sharing and Service Providers

Cancer A–Z does not sell personal data.

We may engage third-party service providers to support functions such as website hosting, membership management, e-learning, email communications, analytics, webinars, events, and messaging.

Personal data may be processed by these providers where reasonably necessary to deliver the relevant service.

Cancer A–Z may also disclose information where required by applicable law, regulation, legal process, or where reasonably necessary to protect Cancer A–Z, its users, or other parties.

6. Third-Party Platforms and External Links

Cancer A–Z may use or provide links to third-party services, including WhatsApp, Zoom, social media platforms, payment services, and other external websites.

These services operate independently and may collect or process information according to their own terms and privacy policies.

Cancer A–Z is not responsible for the privacy practices, security, availability, content, or data-processing activities of independent third-party platforms.

Users should review the applicable privacy policies before providing personal information through such services.

7. User Responsibility

Users are responsible for ensuring that information submitted to Cancer A–Z is accurate and that they have the authority or appropriate consent to provide such information.

Users should not submit personal information belonging to another individual without appropriate authorization.

Users are also responsible for maintaining the confidentiality of their account credentials and should notify Cancer A–Z if they become aware of unauthorized use of their account.

8. Data Security

Cancer A–Z takes reasonable administrative, organizational, and technical measures to protect personal data.

However, no website, electronic communication, internet transmission, or data-storage system can be guaranteed to be completely secure.

To the extent permitted by applicable law, Cancer A–Z cannot guarantee absolute security and will not be responsible for circumstances outside its reasonable control.

9. Data Retention

Cancer A–Z may retain personal data for as long as reasonably necessary to:

  • Provide requested services

  • Maintain appropriate administrative and business records

  • Resolve disputes or enquiries

  • Protect legitimate interests

  • Meet applicable legal or regulatory obligations

Information may subsequently be deleted, anonymized, or securely archived where appropriate.

10. Access, Correction and Withdrawal of Consent

Subject to applicable laws and exemptions, users may contact Cancer A–Z to request access to or correction of their personal data.

Users may also withdraw consent for marketing communications.

Certain information may need to be retained where required by law or where reasonably necessary for legitimate administrative, security, record-keeping, or legal purposes.

11. Educational and Medical Disclaimer

Cancer A–Z is an educational information platform.

Information provided through Cancer A–Z, including its website, e-learning courses, webinars, social media, WhatsApp communications, articles, videos, and other materials, is provided for general educational and informational purposes only.

It does not constitute medical advice, diagnosis, treatment, prescription, or a substitute for consultation with a qualified healthcare professional.

Users should seek advice from an appropriately qualified healthcare professional regarding their individual medical circumstances.

Cancer A–Z does not guarantee that information provided through its educational content will be suitable for every individual or medical situation.

12. Limitation of Responsibility

To the extent permitted by applicable law, Cancer A–Z shall not be responsible for decisions made solely in reliance on general educational information provided through the platform.

Cancer A–Z is also not responsible for interruptions, data loss, unauthorized access, or other incidents resulting from circumstances beyond its reasonable control or from independent third-party platforms.

Nothing in this Policy excludes or limits any liability or rights that cannot legally be excluded or limited under applicable law.

13. Changes to This Policy

Cancer A–Z may revise this Policy from time to time to reflect changes in its services, operational requirements, or applicable laws.

The latest version will be published on the Cancer A–Z website and will take effect from the stated revision date.

14. Contact

Questions, requests, or concerns regarding personal data and this Policy may be submitted through the contact details provided on the Cancer A–Z website.

By continuing to use Cancer A–Z services or voluntarily submitting personal information, you acknowledge that you have read and understood this Personal Data Collection & Privacy Policy.